Terms & Conditions

Pine Valley Foods, Inc, its' subsidiaries and affiliates (PVF), require that all the visitors to our site on the World Wide Web adhere to the following terms and conditions. By accessing the Crazy about Cookies Shopping site, you indicate your acknowledgment and acceptance of this information, notices, terms and conditions.

Use of CAC Site

You may only use the Crazy about Cookies Shopping site to purchase Crazy about Cookies cookie dough. This site shall not be used for any other purpose other than Crazy about Cookies cookie dough purchases.

You may not use the any 'robot', 'spider' or other automatic device or a program, algorithm, or methodology having similar processes or functionality, or any manual process to monitor or copy any of the web pages, data or content found on the Crazy about Cookies Shopping site or deep link to any portion of the Crazy about Cookies Shopping site.

You specifically agree to indemnify and hold harmless Pine Valley Foods, Inc., Crazy about Cookies and the Service Providers for any such breach of this 'Use of Site' section.

Age and responsibility

You represent that you are of sufficient legal age to use the Crazy about Cookies Shopping site and to create binding legal obligations for any liability you may incur as a result of the use of the Crazy about Cookies Shopping site. You agree to supervise all use of the Crazy about Cookies Shopping site by minors using your name or account. You also warrant that all information supplied by you or members of your household in using the Crazy about Cookies Shopping site is true and correct. You understand that you are financially responsible for all uses of the Crazy about Cookies Shopping site by you and those using your name or account.

Shipping

All product is shipped in single unit boxes. Orders for multiple units will each be shipped in individual boxes. All product is shipped via FedEx. However, in some instances, FedEx may use the USPS (United States Postal Service) for final delivery. This is not information we have prior to shipping and is a decision made at the sole discretion of FedEx. Your order will ship within 14 days. When your order is shipped, shipping confirmation will be sent to you via email with FedEx tracking information. We will not ship cookie dough between June and September.

Crazy about Cookies or Pine Valley Foods, Inc. will not accept rejected or returned orders, nor will Crazy about Cookies or Pine Valley Foods, Inc offer or give any credit of purchase or reimbursement for orders that were rejected, refused or not received at delivery.

No product will be replaced when delivery confirmation is given by FedEx or USPS. It will be assumed that the product was correctly delivered to the address supplied at the time of ordering and that the product in question was received.

Product

All product is shipped frozen. Thawing will occur during transit. Your product is safe for consumption even if it arrives fully thawed and is warm, has condensation or is at room temperature. Our cookie dough has been labeled as 'Shelf-Stable', which means it may stay at room temperature (66-77F) for 21 days. Upon receipt we suggest that you place cookie dough in the refrigerator for 2 hours before opening or baking.

  • Our cookie dough may be stored in the refrigerator for 6 months, kept in the freezer for 1 year or at room temperature (66-77F) for 21 days.
  • Our product may be thawed and refrozen multiple times without compromising the quality or taste of the product.
  • Each unit of cookie dough weights 2.7 pounds and yields 48 - .9 ounce cookies.
  • For best results, we suggest you follow all recommendations listed under Baking Tips.

Allergen Statement

Our product is manufactured in the same equipment that manufactures peanut/tree nut and milk products. If you or someone who will consume our products has an allergy to peanuts/tree nuts or milk products, we recommend that you do not eat our cookie dough.

Kosher Certification

Our product is Kosher Dairy Certified by Rabbi JH Ralbag with Triangle K, Inc.

Limitation of Liability

Crazy about Cookies, Pine Valley Foods, Inc and it's Service Providers assume NO RESPONSIBILITY and shall not be liable for any damages to, or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in the Crazy about Cookies Shopping site or your downloading of any materials, data, text, images, video or audio from the Crazy about Cookies Shopping site. In no event shall Crazy about Cookies, Pine Valley Foods, Inc or any Service Provider be liable for any injury, loss, claim, damage, or any special exemplary, punitive, indirect, incidental or consequential damages or any kind (including, but not limited to lost profits or lost savings), whether based in contract, tort, strict liability or otherwise, which arises out of or is in any way connected with (A) use of the Crazy about Cookies Shopping site or content found herein, (B) the performance or non-performance by Crazy about Cookies, Pine Valley Foods, Inc or any Service Provide, even if such party has been advised of the possibility of damages to such parties or any other party. Some states do not allow limitation of liability, so the foregoing limitation may not apply to you.

Transmission of Personal Data

You acknowledge and agree that by providing Crazy about Cookies and Pine Valley Foods, Inc with any personal information through the Crazy about Cookies Shopping site for the purpose of registering on the Crazy about Cookies Shopping site or purchasing cookie dough, you consent to Crazy about Cookies and Pine Valley Foods, Inc sharing certain aspects of that information with Service providers solely as necessary to complete a transaction you have requested. This information may also be shared, given or sold to additional Service Providers for the purposes of marketing research and revenue. For additional detail, please see our Privacy & Security information.

Modification

Crazy about Cookies, Pine Valley Foods, Inc and/or Service Providers may at any time modify (a) the Crazy about Cookies Shopping site, including eliminating or discontinuing any content on or feature of the Crazy about Cookies Shopping site, (b) any fees or charges for use of the Crazy about Cookies Shopping site, (c) these terms and conditions. Your continued use of the Crazy about Cookies Shopping site will be conditioned upon the terms and conditions in force at the time of your use.